PRIVACY POLICY

Last updated: July 9th, 2025

Table of Contents

  • Introduction

  • Data Protection Officer

  • How we collect and use (process) your personal information

  • Use of the Rectify Technologies website

  • Cookies and tracking technologies

  • Use of the Rectify Technologies services

  • When and how we share information with third parties

  • International data transfers

  • Data Subject rights

  • Security of your information

  • Data storage and retention

  • Children's data

  • Questions, concerns, or complaints

Introduction

Rectify Technologies is a manufacturing intelligence platform that helps manufacturing teams stay ahead of supplier delays, stockouts, and QA issues. We connect to your ERP systems, surface invisible risk patterns, and alert you before a line is at risk. No sensors. No consultants. Just actionable foresight.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Rectify Technologies' policies and practices regarding its collection and use of your personal data and sets forth your privacy rights.

This Privacy Statement applies to both the public-facing Rectify Technologies website and the Rectify manufacturing intelligence platform accessed by registered users.

Data Protection Officer

Rectify Technologies is headquartered in London, United Kingdom. Rectify Technologies has appointed an internal data protection officer for you to contact if you have any questions or concerns about our personal data policies or practices.

Gavin McQuaid
Data Protection Officer
Rectify Technologies
51 Eastcheap
London EC3M 1DT
United Kingdom
Email: gavin@rectifytech.com

How we collect and use (process) your personal information

Rectify Technologies collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • Name

  • Job title

  • Employer name

  • Work address

  • Work email

  • Work phone number

We use this information to provide prospects and customers with services.
We do not sell personal information and only share it with third parties who help deliver our services.

We may also receive personal information from third parties, including:

  • Details on your employer or industry

  • Public data from third-party sites (e.g. LinkedIn)

Use of the Rectify Technologies Website

Our website collects information automatically through log files, such as:

  • IP address

  • Browser type

  • Device info

  • Usage patterns

  • General location

We use this data to improve our website and better understand visitor behavior.

Cookies and tracking technologies

Rectify Technologies does not directly set cookies, but third-party services may, including:

  • Cal.com – for meeting scheduling

  • Auth0 – for login and authentication

  • Sentry – for error and performance monitoring

By using our website or platform, you consent to these providers’ cookie use as described.

Use of the Rectify Technologies Services

When you use our platform, we may collect:

  • ERP system integration data

  • Manufacturing and supply chain data

  • Usage and performance analytics

We use this solely to provide services, generate insights, and improve platform functionality.

When and How We Share Information with Third Parties

We store your data in secure third-party infrastructure providers. These providers do not access your data beyond required operations.

Third-party subprocessors include:

  • AWS – Infrastructure & storage

  • Cloudflare – CDN & performance

  • Auth0 (by Okta) – Authentication

  • HubSpot – CRM & communications

  • Framer – Website infrastructure

  • Cal.com – Scheduling

  • Sentry – Error tracking

  • Apollo GraphQL – API gateway

  • Vanta – Security & compliance

  • Better Stack – Uptime monitoring

We only disclose personal data if:

  • You authorize it

  • It’s legally required

  • It’s needed to protect rights or enforce agreements

  • It's anonymized and aggregated

  • In emergencies or legal claims

International Data Transfers

Some of our providers are outside the UK and EEA. We use safeguards including:

  • UK-approved Standard Contractual Clauses

  • Transfers only to countries with adequate protections

  • Protective contractual terms with service providers

Data Subject Rights

Under UK GDPR and similar laws, you have the right to:

  • Be informed

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Transfer your data

  • Object to data use

  • Avoid automated decision-making

To exercise these rights, email support@rectifytech.com.
You may also lodge a complaint with the UK ICO: https://ico.org.uk

Security of Your Information

We implement appropriate technical and organizational security measures to protect your data. We routinely audit and improve our security practices.

Data Storage and Retention

Data is stored on secure servers in the UK or in regions with adequate safeguards.

  • Customer data: Retained while the relationship is active and archived afterward.

  • Prospect data: Retained only as long as useful.

To request data deletion, email support@rectifytech.com.

Children’s Data

We do not knowingly collect data from individuals under 16 years old.

Questions, Concerns, or Complaints

Please contact us if you have any privacy-related questions:

Rectify Technologies
51 Eastcheap
London EC3M 1DT
United Kingdom
Email: support@rectifytech.com

You may also contact the UK Information Commissioner's Office: https://ico.org.uk